Managed Pre-Litigation Case Operations(888) 279-2841
Run Your Numbers

MANAGED PRE-LITIGATION CASE OPERATIONS

An operatingteam behindevery activePersonal Injury file.

CaseScale handles the recurring operational work required to move Personal Injury pre-litigation files from client signup through demand preparation.

That includes client communication, insurance follow-up, treatment monitoring, incoming case activity, medical records and bills, file documentation, and demand preparation support.

RUN YOUR NUMBERSSEE WHAT WE HANDLE

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NO COMPLICATED PACKAGES.JUST PREDICTABLE PRICING.

A coordinated operating function

More than a case manager.

Moving a personal injury file requires coordinated work across the client, insurance claim, treatment, records, bills, documentation, follow-up, and demand preparation.

Client
Insurance
Treatment
Documentation
Demand

Not another employee.

An operating team behind every active file.

BUILT FROM EXPERIENCE

The infrastructure of a larger PI operation. Without having to build one.

Building a strong pre-litigation operation takes years. It requires workflows, specialization, oversight, consistency, and experience.

CaseScale brings that operating structure to every active file.

With CaseScale, a firm handling five new cases a month can operate with the same underlying case-operations structure as a firm managing hundreds of active matters.

You do not have to spend years building the department, hiring each specialized role, replacing employees, testing workflows, or learning every operational lesson yourself.

You get the infrastructure from day one. You pay for it by the file.

The experience does not change with your volume. Only the number of files you pay for does.

  • Decades of combined PI experience
  • Thousands of files worked and managed
  • Workflows built from real operating experience

What CaseScale handles

The recurring work thatkeeps files moving.

CaseScale brings the functions often divided across multiple roles and vendors together under one active-file model.

01

Open and establish

Confirm the required information, establish coverage, begin communications, and place the file into an organized workflow.

  • File opening and setup
  • Insurance and coverage
  • Client communication
02

Keep the file moving

Track treatment, manage documentation, process incoming activity, and complete the recurring follow-up required to prevent files from stalling.

  • Treatment monitoring
  • Medical records and bills
  • Incoming case activity
  • File operations
03

Prepare and close

Organize supporting materials for attorney review and complete the agreed closing procedures when the matter ends.

  • Demand preparation support
  • File closing

Run your numbers

What does your current pre-litigation operation actually cost?

Enter your active pre-litigation files, current staffing, payroll, and operating overhead to compare your internal cost with CaseScale.

Your practice

Start with active files.

Enter your current staffing and payroll below to compare the cost of your actual team with CaseScale.

Type a whole number or use the slider. Results update immediately.

Enter current staffing and payroll

Staffing and payroll

Edit each staff count and monthly payroll amount to match your current team. Enter 0 for a role you do not have.

Case Manager

Client Contact / Front Desk

Records and Bills Specialist

Legal Assistant / Processing

Supervisor / Quality Control

Operations / Administrative Support

Advanced: staffing capacity for projections

Optional: adjust how many active files one employee can support. These values affect staffing projections and the case manager capacity summary, not the current payroll entered above. Enter 0 to disable a capacity projection.

Case Manager

Client Contact / Front Desk

Suggested staffing begins above 25 active files.

Records and Bills Specialist

Suggested staffing begins above 25 active files.

Legal Assistant / Processing

Suggested staffing begins above 10 active files.

Supervisor / Quality Control

Suggested staffing begins above 100 active files.

Operations / Administrative Support

Suggested staffing begins above 150 active files.

Capacity-based staffing projection

Based on 100 active files and the capacity settings above. This projection does not change your current staffing or cost comparison.

  • Case Manager2
  • Client Contact / Front Desk1
  • Records and Bills Specialist1
  • Legal Assistant / Processing1
  • Supervisor / Quality Control0
  • Operations / Administrative Support0

Indirect operating expenses

Percentages are calculated from direct monthly payroll.

Employer Costs

Payroll taxes, benefits, insurance, paid leave, workers' compensation, and other employer-related expenses.

Calculated monthly amount$4,700
Technology and Vendors

Case management software, phone, fax, messaging, IT, records vendors, retrieval services, AI tools, and other recurring systems.

Calculated monthly amount$2,350
Workspace and Equipment

Office space, utilities, parking, computers, furniture, maintenance, and equipment.

Calculated monthly amount$1,880
Recruiting and Training

Recruiting, onboarding, initial training, continuing training, and replacement costs.

Calculated monthly amount$1,175
Management and Quality Control

Supervision, performance management, auditing, workflow oversight, escalation handling, and quality control.

Calculated monthly amount$2,350

Estimated internal cost

Your estimated operating model

Active files100
Current internal team5 people

Current internal team

  • Case Manager2
  • Client Contact / Front Desk1
  • Records and Bills Specialist1
  • Legal Assistant / Processing1
  • Supervisor / Quality ControlN/A
  • Operations / Administrative SupportN/A
Direct monthly payroll
$23,500
Employer Costs
$4,700
Technology and Vendors
$2,350
Workspace and Equipment
$1,880
Recruiting and Training
$1,175
Management and Quality Control
$2,350
Total estimated monthly internal cost
$35,955
Estimated internal cost per active file
$359.55

CaseScale comparison

Compare fixed staffing with file-based pricing.

Estimated monthly internal operating cost
$35,955
Estimated CaseScale monthly cost
$24,900
Estimated savings with CaseScale
$11,055
Recurring annual difference (implementation excluded)
$132,660
Internal cost per active file
$359.55
CaseScale cost per active file
$249

This estimate uses the maximum full-month price of $83 per active file for each of three billing periods, up to $249 per active file monthly. The one-time $2,000 implementation fee is not included.

Your estimated operating model

At 100 active pre-litigation files, your current staffing entry includes 5 people, including 2 case managers, plus the supporting staff shown above.

True monthly cost

Based on the assumptions selected, your estimated internal pre-litigation operating cost is $35,955 per month, or $359.55 per active file.

Comparison

CaseScale is estimated to cost $24,900 per month. That is an estimated $11,055 less per month and $132,660 less per year than operating internally.

Downloadable comparison

See the cost difference over time.

Download a high-resolution report with the internal and CaseScale numbers side by side, plus this 12-month cumulative cost chart.

Estimated first-year savings after implementation$130,660
12-month cumulative operating costAt month 12, estimated internal operating cost is $431,460 and estimated CaseScale cost is $300,800, including the one-time implementation fee. The difference is $130,660.$0$112.5K$225K$337.5K$450KStart3 mo.6 mo.9 mo.12 mo.
Month 12 internal $431,460Month 12 CaseScale $300,800Savings $130,660

Cumulative CaseScale cost includes the one-time $2,000 implementation fee.

A clear place to begin

Start with your active inventory.

See what your firm currently spends operating its pre-litigation files and what the same inventory would cost with CaseScale.

$2,000 implementation$83per active file for each third of the month
Run Your NumbersStart a Conversation(888) 279-2841